{"id":72812,"date":"2023-06-13T10:26:27","date_gmt":"2023-06-13T01:26:27","guid":{"rendered":"https:\/\/www.hiro-clinic.or.jp\/nipt\/inquiry\/"},"modified":"2025-10-10T17:28:38","modified_gmt":"2025-10-10T08:28:38","slug":"inquiry","status":"publish","type":"page","link":"https:\/\/www.hiro-clinic.or.jp\/nipt\/inquiry\/?lang=en","title":{"rendered":"Before contacting us"},"content":{"rendered":"\n<section class=\"common_info\">\n    <h2>Frequently viewed information<\/h2>\n    <dl class=\"qa\">\n        <dt class=\"js-accordion-title\">\n            How long does the consultation take?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            Approximate time: 45 minutes. Please allow plenty of time for your appointment, as it may take more than one hour during busy times and there may be some waiting time depending on the situation.\n        <\/dd>\n        <dt class=\"js-accordion-title\">\n            Are there age restrictions on testing?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            There are no age restrictions, but minors must inquire before the consultation date as there are separate precautions for minors.\n        <\/dd>\n        <dt class=\"js-accordion-title\">\n            Do you need a referral letter?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            No referral letter is required.\n        <\/dd>\n        <dt class=\"js-accordion-title\">\n            Is it possible to have a check-up even though the mother and child handbook has not yet been issued?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            You can take the examination without a mother and child certificate as long as you have a photo of the gynaecological ultrasound and know the expected date of delivery at the gynaecological clinic.\n        <\/dd>\n        <dt class=\"js-accordion-title\">\n            Are there any dietary restrictions on the day of the inspection?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            There are no dietary restrictions. It is preferable if you are aware of your fluid intake to the extent that it is reasonable.\n        <\/dd>\n        <dt class=\"js-accordion-title\">\n            I want to cancel my booking.\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            You can use the enquiry form or telephone. If express delivery is specified, a cancellation fee will be charged in accordance with regulations.<br>\n            <a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/cancel-reservation\/?lang=en\">Click here for cancellation form.<\/a>\u3002\n        <\/dd>\n        <dt class=\"js-accordion-title\">\n            Can I do a paternity test?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            Please contact <a href=\"tel:0120-959-035\">0120-959-035<\/a> as the contact point is different from <a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/\">NIPT<\/a>. \n        <\/dd>\n        <dt class=\"js-accordion-title\">\n            Can I get test results in English?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            Only Japanese is available.\n        <\/dd>\n        <dt class=\"js-accordion-title\">\n            Can I only have an echo test?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            Optional tests only are not accepted.\n        <\/dd>\n        <dt class=\"js-accordion-title\">\n            Where are the partner clinics located?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            Please contact <a href=\"tel:0120-99-6640\">0120-99-6640<\/a> for a different contact point.\n        <\/dd>\n    <\/dl>\n<\/section>\n\n\n\n<section class=\"category\">\n    <h2>Category-specific support<\/h2>\n    <div class=\"area\">\n        <input type=\"radio\" name=\"tab_name\" id=\"tab1\" checked=\"\">\n        <label class=\"tab_class\" for=\"tab1\">Inspection plans<\/label>\n        <div class=\"content_class\">\n          <ul>\n            <li><a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/plan\/plan-difference\/?lang=en\">I want to know the differences between inspection plans<\/a><\/li>\n            <li><a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/plan\/n-scan\/?lang=en\">I want to know the differences between the most popular plans<\/a><\/li>\n            <li><a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/about-clinic\/result\/?lang=en\">I want to know how to choose an inspection plan<\/a><\/li>\n          <\/ul>\n        <\/div>\n        <input type=\"radio\" name=\"tab_name\" id=\"tab2\">\n        <label class=\"tab_class\" for=\"tab2\">Medical examination<\/label>\n        <div class=\"content_class\">\n            <ul>\n                <li><a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/about-clinic\/obgyn\/?lang=en\">Is there a doctor&#8217;s consultation?<\/a><\/li>\n                <li><a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/booking-information\/?lang=en\">Can I see a doctor on a day other than the day of the examination?<\/a><\/li>\n              <\/ul>\n        <\/div>\n        <input type=\"radio\" name=\"tab_name\" id=\"tab3\">\n        <label class=\"tab_class\" for=\"tab3\">Reservation<\/label>\n        <div class=\"content_class\">\n            <ul>\n                <li><a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/booking-information\/?lang=en\">Is it by appointment only?<\/a><\/li>\n                <li><a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/booking-information\/?lang=en\">I want to know how to make an appointment.<\/a><\/li>\n              <\/ul>\n        <\/div>\n        <input type=\"radio\" name=\"tab_name\" id=\"tab4\">\n        <label class=\"tab_class\" for=\"tab4\">Other inspections<\/label>\n        <div class=\"content_class\">\n            <ul>\n                <li><a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/about-clinic\/amniocentesis\/?lang=en\">Can I have an amniotic fluid test?<\/a><\/li>\n                <li><a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/plan\/option\/?lang=en\">Is genetic counselling available?<\/a><\/li>\n              <\/ul>\n        <\/div>\n      <\/div>\n<\/section>\n\n\n\n<section class=\"search\">\n    <h2>Site search<\/h2>\n    <p>Please enter the keyword(s).<\/p>\n    <div id=\"search_box\" class=\"search_box\">\n        <form role=\"search\" method=\"get\" id=\"searchform\" class=\"searchform\" action=\"https:\/\/clinic.hiro-test.net\/nipt\/\" data-hs-cf-bound=\"true\">\n            <input type=\"text\" value=\"\" name=\"s\" id=\"s\" placeholder=\"E.g. Plan Recommended\">\n            <input type=\"submit\" id=\"searchsubmit\" value=\"Search\">\n        <input type=\"hidden\" name=\"lang\" value=\"ja\"><\/form>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"faq\">\n    <h2>FAQs<\/h2>\n    <dl class=\"qa\">\n        <dt class=\"js-accordion-title\">\n            Can a plan for the inspection be decided on the day?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            Inspection plans can be changed on the same day. Please discuss this with your doctor.\n        <\/dd>\n        <dt class=\"js-accordion-title\">\n            What payment methods are available?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            Both the test and amniocentesis support fees can be paid by credit card. If you wish to pay in cash, please prepare the change in advance so that there is no change.\n        <\/dd>\n        <dt class=\"js-accordion-title\">\n            What do I need at the time of the inspection?\n        <\/dt>\n        <dd class=\"js-accordion-content\" style=\"display: none;\">\n            Please wait for the mother and child handbook with the number of weeks and the echo-photographs.\n        <\/dd>\n    <\/dl>\n    <div class=\"faq_btn\">\n        <a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/faq\/?lang=en\">See other questions.<\/a>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"privacy\">\n    <h2>Privacy Policy<\/h2>\n    <p>The <a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/\">NIPT<\/a> Reception Centre (hereafter referred to as &#8216;the Centre&#8217;) has established the following privacy policy and privacy protection mechanisms for the personal information it receives from customers.<br>\n        The centre complies with the laws and regulations on personal information, ensures awareness of the importance of protecting personal information, and promotes the appropriate handling and protection of personal information.<\/p>\n    <div>\n        <h3>Acquisition of personal data<\/h3>\n        <p>The centre obtains personal data in a proper manner.<\/p>\n        <h3>Personal data management<\/h3>\n        <p>In order to keep customers&#8217; personal information accurate and up-to-date and to prevent unauthorised access, loss, damage, falsification or leakage of personal information, the Centre takes the necessary measures to maintain a security system, improve its management system and provide thorough employee training, and implements safety measures and strict management of personal information.<br>Purposes of use of personal data<br>The Centre will use personal data for the following purposes.<br>Communications and business information from the centre and answers to questions<\/p>\n        <h3>Prohibition of disclosure or provision of personal data to third parties<\/h3>\n        <p>The Centre will properly manage personal information received from customers and will not disclose personal information to third parties, except in the following cases. <br>When the customer has given their consent<br>When the information is disclosed to a contractor to whom the Centre outsources its services in order to provide the service requested by the customer<br>When the disclosure is required by law.<\/p>\n        <h3>Security of personal data<\/h3>\n        <p>The centre takes all possible security measures to prevent leakage or loss of personal information and to ensure its accuracy and safety.<\/p>\n        <h3>Enquiry of the person in question<\/h3>\n        <p>If a customer wishes to refer to, correct or delete his or her personal data, we will respond to the request after confirming the identity of the customer.<\/p>\n        <h3>Compliance with and review of laws, regulations and norms<\/h3>\n        <p>The centre will comply with Japanese laws and regulations applicable to personal information in its possession and will review and improve this policy from time to time.<\/p>\n    <\/div>\n    <p style=\"text-align: right;\">Date of establishment: 25 May 2019<\/p>\n<\/section>\n\n\n\n<section class=\"contact\">\n    <h2>Enquiry<\/h2>\n    <p>Please agree to the above privacy policy and contact us using the contact form.<\/p>\n    <div class=\"contact_btn\"><a href=\"https:\/\/www.hiro-clinic.or.jp\/inquiry\">Click here for contact form.<\/a><\/div>\n    <div class=\"call\">\n        <p>To contact us by phone, tap below.<\/p>\n        <a href=\"tel:0120-16-9629\"><img decoding=\"async\" src=\"\/nipt\/wp-content\/themes\/hiro_nipt\/img\/free_call.svg\" alt=\"\u30d5\u30ea\u30fc\u30c0\u30a4\u30e4\u30eb\"><\/a>\n    <\/div>\n<\/section>\n\n\n\n<script>\n    $(function () {\n      $('.js-accordion-title').click(function () {\n        $(this).toggleClass('open');\n        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display: none;\n    width: 100%;\n    background-color: #FFF0F6;\n}\n\n.content_class ul{\n    list-style-type: none;\n    padding: 1rem;\n}\n\n.content_class ul li{\n    padding: 1rem 0 1rem 1rem;\n    border-bottom: 1px dashed #ccc;\n    position: relative;\n}\n\n.content_class ul li:last-child{\n    border: none;\n}\n\n.content_class ul li::after{\n    display: block;\n    content: \"\";\n    border-left: 3px solid #333;\n    border-bottom: 3px solid #333;\n    transform: rotate(-135deg);\n    width: 8px;\n    height: 8px;\n    position: absolute;\n    top: 50%;\n    right: 5%;\n}\n\n.content_class ul li a{\n    color: #333;\n    display: block;\n}\n\ninput:checked + .tab_class + .content_class {\n    display: block;\n}\n\n\/* serch bar *\/\n\nsection.search{\n    position: relative;\n    margin-bottom: 6rem;\n}\n\nsection.search p{\n    text-align: center;\n}\n\n.search_box #searchform{\n    display: flex;\n    max-width: 500px;\n    width: 100%;\n    margin: 0 auto;\n    overflow: hidden;\n    line-height: 3;\n    border: 1px solid #F5B1CB;\n}\n\n.search_box #searchform input[type=text]{\n    width: calc(100% - 5rem);\n    min-height: 1.9rem;\n    font-size: 1rem;\n    box-shadow: none;\n    padding: 0.75rem 1rem;\n    border: 0 none;\n}\n\n.search_box #searchform input[type=submit]{\n    display: block;\n    background-color: #F5B1CB;\n    border: none;\n    padding: 1rem 2rem;\n    font-size: 1rem;\n    color: #fff;\n    line-height: 1;\n    cursor: pointer;\n    overflow: hidden;\n    box-sizing: border-box;\n}\n\n\/* faq button *\/\n\n.faq_btn{\n    max-width: 250px;\n    width: 100%;\n    margin: 0 auto;\n}\n\n.faq_btn a{\n    display: block;\n    background: #F8E1BA;\n    padding: 0.7rem 0;\n    text-align: center;\n    border-radius: 30px;\n    color: #333;\n    border: 2px solid #F0AA33;\n    padding-right: 0.5rem;\n    position: relative;\n}\n\n.faq_btn a::after{\n    display: block;\n    content: \"\";\n    border-left: 2px solid #333;\n    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width: 8px;\n    height: 8px;\n    position: absolute;\n    right: 10%;\n    top: 42%;\n}\n\n.call p{\n    text-align: center;\n    margin-bottom: 0.5rem;\n}\n\n.call img{\n    max-width: 300px;\n    width: 100%;\n    margin: 0 auto;\n    display: block;\n}\n\n@media (max-width: 770px) {\n    section{\n        width: 95%;\n    }\n\n    \/* search bar *\/\n\n    section.search{\n        margin-bottom: 0;\n    }\n}\n<\/style>\n","protected":false},"excerpt":{"rendered":"Frequently viewed in&#8230;\n <a href=\"https:\/\/www.hiro-clinic.or.jp\/nipt\/inquiry\/?lang=en\">\u7d9a\u304d\u3092\u8aad\u3080<\/a>","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":54,"comment_status":"closed","ping_status":"closed","template":"page_wide.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-72812","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hiro-clinic.or.jp\/nipt\/wp-json\/wp\/v2\/pages\/72812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hiro-clinic.or.jp\/nipt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hiro-clinic.or.jp\/nipt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hiro-clinic.or.jp\/nipt\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hiro-clinic.or.jp\/nipt\/wp-json\/wp\/v2\/comments?post=72812"}],"version-history":[{"count":2,"href":"https:\/\/www.hiro-clinic.or.jp\/nipt\/wp-json\/wp\/v2\/pages\/72812\/revisions"}],"predecessor-version":[{"id":117872,"href":"https:\/\/www.hiro-clinic.or.jp\/nipt\/wp-json\/wp\/v2\/pages\/72812\/revisions\/117872"}],"wp:attachment":[{"href":"https:\/\/www.hiro-clinic.or.jp\/nipt\/wp-json\/wp\/v2\/media?parent=72812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}