What are FB points?
These points are awarded when you visit Hiro Clinic and make an eligible payment.
The number of points awarded is determined based on the amount of your payment. The same applies to Generio Store.
You will receive 1 point for every 100 yen (excluding tax) spent with cash or credit card.
Since many cosmetic treatments are elective medical treatments, you can earn lots of points and get great deals on treatments!
Issuing a new FB Points ID
For inquiries about issuing your FB Points ID, please contact us using the details below.
We will contact you with your ID within 2-3 business days.






Information on FB points
FB points can be used for NIPT, cosmetic dermatology, Generio Store, etc.
*Can be used for self-paid medical treatment and testing such as NIPT, cosmetic, health checkups, and pediatric (vaccination)
*Can be used at Generio Store
You can use points at Hiro Clinics nationwide, with 1 point being equivalent to 1 yen.
1 point can be used as 1 Yen.
*Points can be used in units of 100 points.
Eligible for FB points
The following services are eligible for FB points.
-
Cosmetic infusion, cosmetic dermatology, men’s beauty
*Basically applicable to all payments (regardless of treatment or item) -
Dermatology
*CO2 laser, general surgery at your own expense (no items allowed), vaccinations (Shingrix and other self-paid vaccines) - Psychosomatic medicine
*Psychological counseling (excluding psychological tests) - Influenza vaccination
-
Internal Medicine
* Health check-up, antibody test, ABI test, Tamiflu, vaccinations (influenza and all other self-paid vaccines) -
All departments
*Medical certificates are not covered.*Insured medical treatment is not covered
-
NIPT (new prenatal diagnosis)
*Applicable to all plans, but points will be awarded on the price excluding tax - Generio Store
| Earn Points | Use Points | |
| Treatment | ||
| CosmeticsMedicine and Retail | ||
| GenerioStore | ||
| NIPT Test | ||
| Insurance-covered medical treatment | ||
| DocumentsIssuance Fee |
| Treatment | CosmeticsMedicine and Retail | GenerioStore | NIPT Test | Insurance-covered medical treatment | Documents Issuance Fee | |
| Earn Points | ||||||
| Use Points |
When used at Hiro Clinic
When making a reservation, please be sure to mention that you wish to use points.


When using with Generio Store
Points can be used to pay for all or part of the product price.
If you use FB points at Generio Store,
you will need to transfer your FB points to Generio Store points.
The points awarded at Generio Store are different from FB points.
FB Points Portal Site
How to Log In
We will explain how to log in to the FB Points portal site.
Open the FB points portal site or Hiro Clinic website,
enter your point ID and date of birth, and log in.


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Go to FB Points Portal Site


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Hiro Clinic Portal Site


If you do not know your FB Points ID, please contact us using the information below.






FB Points Portal Site
About My Page
We will explain how to log in to the FB Points portal site.


-
A: Total points
Your current available points will be displayed. -
B: Personal information
Your basic information will be displayed -
C: Transaction History
View all your transactions including earning points, redeeming points, and merging accounts.





FB Points Giveaway
To those taking the NIPT test
Refer a friend and get 5,000 points!


Cannot be used in conjunction with other campaigns.
At Generio StoreWhe using FB points
If you want to use FB points at Generio Store,
you will need to transfer your FB points to Generio Store points.
Please follow the procedure below.
Step!!-Step!!-Step!!
- Please apply for the number of points you would like to use at the Generio Store via the FB Points Transfer Application Form.
-



-
Once you have completed the application form for transferring FB points, you will receive an email from Generio Store with your ID number within about 5 days.
Once you receive the email, please log in to Generio Store and check.
If the application includes long holidays such as the New Year holidays, it may take about a week. - Once you have confirmed your FB points, enjoy shopping at the Generio Store.


If you have not received an email with your ID number within four days of submitting your application,
or if you are unable to confirm your FB points, please contact us using the information below.






- FB points have no expiration date,but Generio Store points expire one year from the date of issue
- When transferring FB points to Generio Store, they will be increments of 100 points.
- Once FB Points are transferred to Generio Store, they cannot be converted back to FB Points.
FB Points Terms of Use
FB Points Terms of Use
The FB Points Terms of Use (hereinafter referred to as “these Terms”) stipulate the conditions for the use of “FB Points” (hereinafter referred to as “Points”) provided by Fukubikai Medical Corporation (hereinafter referred to as “our Association”) between the user (hereinafter referred to as “Member”) and our company.
Article 1 (Purpose)
These terms and conditions stipulate the terms and conditions for providing the points service (hereinafter referred to as “this service”) to users of clinics and websites operated by our Association.
Article 2 (Consent)
Members may use the Service only after agreeing to these Terms. By acquiring or using points, Members are deemed to have agreed to these Terms and are registered as Members.
2.Members are deemed to have agreed to the Terms and Conditions when using the Service, and, unless otherwise specified, as defined by the Association.
Article 3 (Changes to Terms)
The Association may change these Terms. In this case, the Association will notify the Member of the effective date of the change and the contents of the change on the website operated by the Association, and if the Member continues to use the Service after the effective date of the change, the Member will be deemed to have agreed to the change to these Terms, and the contents of the change to these Terms will come into effect between the Association and the Member.
Article 4 (Ownership of Rights)
All rights related to the Service (including, but not limited to, intellectual property rights such as copyrights, trademarks, patents, etc.) belong to the Club. Members may use points within the limits of the usage rights granted by the Club under these Terms and Conditions.
Article 5 (Acquiring Points)
The Association will award points to Members when they undergo self-paid medical treatment or testing at clinics operated by the Association, or when they shop at the Generio Store operated by the Association. The number of points available to Users can be checked on the website designated by the Association.
2.The Association will determine the recipients of the points and the number or rate of points to be awarded, and Members must comply with this.
3.If a refund occurs due to cancellation or other reasons after points have been awarded, the awarded points will be returned in an amount equivalent to the refund amount.
Article 6 (Point Management)
The Club will notify the Member of the number of points acquired by the Member, the number of points used by the Member, and the remaining number of points in the manner prescribed by the Club. If the Member has any doubts about the number of points, the Member shall immediately contact the Company and explain the content of the doubts.
2.The Club shall make the final decision regarding the number of points in the preceding paragraph, and the Member shall comply with this decision.
Article 7 (Prohibition of Transfer and Combination of Points
Members may not transfer or pawn their points to other Members, or share points among other Members.
2.If a Member has multiple membership registrations, the Member may not combine the points held in each membership registration.
3. The provisions of the preceding two paragraphs shall not apply in cases approved by the Club.
Article 8 (Cancellation of Points)
After the Club has awarded points, if there is a cancellation or other reason that the Club deems appropriate to revoke the awarding of points, the Club may revoke the points awarded for the applicable transaction.
2.If the Club determines that a Member falls under any of the following items, the Club may revoke some or all of the points held by the Member without prior notice to the Member:
(1) In the event of illegal or fraudulent conduct
(2) In the event of a violation of these Terms and Conditions or other terms and rules established by the Club
(3)
In any other case that the Club deems appropriate to revoke the points awarded to the Member
3.The Club shall not provide any compensation or bear any responsibility for cancelled points.
Article 9 (Use of Points)
Members may use their points in units of 100 points, with 1 point being equivalent to 1 yen, to pay for all or part of private medical treatment and examinations at clinics operated by the Association, or for purchases at the Generio Store operated by the Association, in accordance with the method specified by the Association.
2.The minimum number of points that a Member may use for one private medical treatment or examination or purchase at the Generio Store is 100 points, and the maximum is the number of points held by the Member.
3.If a private medical treatment or examination or a purchase at the Generio Store using points is canceled, the points used for the payment will be refunded in points as a general rule and will not be refunded in cash.
4.The Association may restrict or impose conditions on the use of points for private medical treatment and examinations or purchases at the Generio Store that are eligible for the use of points.
Article 10 (Validity period and expiration of points)
There is no expiration date for points. However, points may be subject to change at the discretion of the Club.
Article 11 (Changes to the Service)
The Association may change the content of the Service or the conditions for providing the Service (including, but not limited to, abolishing points, suspending point allocation, changing target sites or transactions, and changing point allocation rates or usage rates) without prior notice to Members, and may terminate or suspend the Service. Members shall agree to this in advance.
2.The Association shall not be liable for any disadvantage or damage caused to Members by the changes in the preceding paragraph.
Article 12 (Not exchangeable for cash)
Members cannot redeem points for cash under any circumstances.
Article 13 (Use by Third Parties)
Points must be used by the Member himself/herself and may not be used by any third party other than the said User.
2. Use of the points confirmation site will be deemed to have been made by the Member himself/herself at the time the User ID and associated password are entered. Even in the event of unauthorized use by a third party, as long as the User ID and associated password for this site are entered correctly, the Association will not return the points used and the Association shall not bear any responsibility in relation to this.
Article 14 (Taxes and Fees)
If taxes or other incidental expenses arise in connection with the acquisition or use of points, the Member shall bear these.
Article 15 (Termination or Suspension of Membership)
If a Member loses his/her membership status, he/she will lose all points and other rights relating to the use of the Service and will not acquire any claims against the Company as a result of the loss of his/her membership.
Article 16 (Disclaimer)
The Association will do its best to operate the Service based on the current state of technology, but does not guarantee that there will be no problems. The Association shall not be liable for any interruption, delay, or cessation of the system or loss of data due to failures in communication lines or computers, failures in point usage, damages caused by unauthorized access to data, or other damages incurred by members in relation to the Service.
Terms of Use Clarification
- 1 point will be awarded for every 100 yen (excluding tax) spent on self-paid medical treatment or self-paid examinations at clinics operated by the Association, or for purchases at the Generio Store operated by the Association.
- NIPT testing gives you 1 point for every 20 yen spent
- 1 point can be used as 1 yen
- Use in increments of 100 points
- Points will be awarded within one week of using the service and can be used from the date of award.
- Points are eternal points
Q&A Frequently Asked Questions
Q: When is the expiration date for FB points?
Q: I don’t know my login ID.
Contact Us
Q: How can I use FB points?
→How to use at clinics
*FB points can be used at the time of payment when receiving private medical treatment at Hiro Clinic NIPT/Kawaguchi/Pediatrics/Cosmetic.
→How to use at Generio Store
*FB points can be used when purchasing products at Generio Store.
*FB point transfer application is required.
Q:Where can I earn FB points?
Q: Where can I check my FB points balance?
You can check your points here.
FB Points Portal Site
Q: Can I check the details of FB points?
You can check when they were awarded and when they were used from My Page on the FB Points Portal Site.
You can check it here.
FB Points Portal Site
Q: How do I earn FB points?
When you pay for private medical treatment, you earn 1 point for every 100 yen.
If you receive a NIPT test, you earn 1 point for every 20 yen.
Points are not automatically earned, but only those who wish to receive FB points can register, so please tell the staff before paying if you wish to do so.
Q: I don’t know my password
Q: I want to delete my membership information.
Contact Us
Q: When will FB points be reflected?
Q: If a refund is made, will the FB points I received be removed?





Contact Us






Toll free number
for inquiries is here
0120-33-4747
- Telephone reception hours
- 9:00am – 9:00pm(Saturdays, Sundays and holidays also available)
We apologize for any inconvenience this may cause during times of high line traffic, and we appreciate your understanding.
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